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Information
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Maintenance

Current Status

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Maintenance

Month of August 2025

Planned Maintenance
August 25, 10:00pm
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage

Planned Maintenance
August 24, 3:00pm
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
Month of July 2025

Unplanned Maintenace
July 25, 12:45am
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage

Incidents

Week of 29/09/2025

OASIS Performance Issues
October 02, 12:58pm
OASIS Application SQL Managed Instance (UK West) SQL Managed Instance (UK South) Web Application Servers Utility Servers Blob File Storage
Oct-2, 5:30pm

We are pleased to confirm that this issue has now been resolved. The investigation found that the cause was increased CPU load from encryption processes used when removing data from completed client migrations.

To help prevent this from happening again, these processes will now be carried out outside periods of peak use on OASIS.

Thank you for your patience and understanding.

OASIS Support Team

Week of 22/09/2025

OASIS Report Wizard Issue
September 22, 2:34pm
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
Sep-22, 6:06pm

We have deployed the OASIS Report Wizard fixes to OASIS so filters should be apply correctly now.

OASIS Product Team

Week of 01/09/2025

OASIS Performance Issues
September 02, 2:32pm
OASIS Application SQL Managed Instance (UK West) SQL Managed Instance (UK South) Web Application Servers Utility Servers Blob File Storage
Sep-2, 5:26pm

This issue has now been resolved.

Week of 28/07/2025

Issue with Linked Accounts
July 28, 9:40am
OASIS Application SQL Managed Instance (UK West) SQL Managed Instance (UK South) Web Application Servers Utility Servers Blob File Storage
Jul-29, 9:00am

Issue has been resolved.

Week of 21/07/2025

Issues Viewing Documents when Document Streaming is Enabled
July 25, 8:16am
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
Jul-25, 10:30am

This issue has been resolved.

OASIS Product Team
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