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Information
Investigating
Monitoring
Identified
Degraded
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Maintenance

Current Status

Normal
Normal  
Normal  
Normal  

Incidents

Week of 12/05/2025

OASIS Performance Issues
May 12, 12:24pm
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
May-13, 9:00am

This issue has been marked as resolved as service performance returned to normal after further monitoring.

Thank you again for you patience, we apologies for any interruption this may have caused.

OASIS Product Team

Issues with Calendars in OASIS
May 12, 9:17am
OASIS Application Web Application Servers
May-12, 12:24pm

We have deployed update the relevant dependencies which will resolve the access issues to the calendars in OASIS.

Apologies for any inconvenience caused.

OASIS Product Team

Week of 07/04/2025

OASIS Report Performance Issues
April 10, 9:23am
OASIS Application SQL Managed Instance (UK South)
Apr-11, 4:15pm

After 24 hours of monitoring, we consider this issue is having been resolved.

OASIS Product Team

Week of 06/01/2025

OASIS Performance Issues
January 07, 12:03pm
OASIS Application OASIS Analytics SQL Managed Instance (UK West) Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Report Books Dashboarding Utility Servers Blob File Storage
Jan-13, 11:05am

We have continue to monitor the service performance over the last 5 days and can confirm it is working within performance thresholds under load.

We will mark this incident as resolved.

OASIS Product Team

OASIS Performance Issues
January 06, 10:28am
OASIS Application OASIS Analytics SQL Managed Instance (UK West) Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Report Books Dashboarding Utility Servers Blob File Storage
Jan-6, 2:20pm

We have reviewed the backups and confirmed that OASIS has restored to normal operations. We will review internally whether we can adjust any scheduling or implement measure that can minimise the impact in the event of an over run in future.

Thanks you for your patience.

OASIS Product Support Team
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